ABOUT TRAVEL MATTERS...
Privately held since 1984, Travel Matters is a member of CLIA, ASTA, IATAN and Results Travel.
Our success is attributed to providing a menu of services to offer clients a comprehensive list of service solutions. Every day we learn something new as the industry is constantly changing. We are constantly changing and improving our business in order to offer our clients more services than ever before.
Travel Matters focus on long-term client partnerships and superior service has resulted in the highest client retention rate. Working in tandem with our customers, our goal is to be the best single source provider of value-added travel services worldwide.
We are EXPERTS IN DIRECTION.
We provide:
BEST VALUE – We can’t control travel prices but we can provide you with accurate information as to what choices and special promotions exist, and can speak to a particular product’s quality. We’re here to help you get the best value for your travel dollar.
CHOICE – We give you a variety of travel options and quotes from a host of travel suppliers.
CONVENIENT ONE-STOP SHOPPING – We save you time and money and can handle every aspect of your trip from Air tickets to Car rental and from lodging to activities.
CUSTOMER ADVOCATE – In the event that you have a problem with a particular part of your travel experience, our agents act on your behalf to see that restitution is made.
EXPERT GUIDANCE – Our agents are experts in understanding and deciphering the intricacies of the system and in helping you take full advantage of them.
PERSONALIZED SERVICE – We are not some impersonal voice thousands of miles away. Or a computer click to cyberland. We know our clients and what you value in your travel experience.
TIME – Our agents have all the information at our fingertips, a big advantage for today’s time-strapped consumers. Instead of your calling each airline individually, or logging on to various web-sites, we can pull up your travel options within seconds.
TRUST – Fifty-seven percent of “wired travelers” have looked, but not booked. Of those, 64 percent cited the fear of insecure credit card use as one of their biggest reasons for not booking on-line. With Travel Matters, you can relax and enjoy the trip, knowing your credit card information is secure.
UNBIASED INFORMATION – We work for you, not the supplier. If you’re happy with your travel experience, it goes to reason you’ll return to us the next time you’re looking to make travel arrangements.
|
|